Cafe Linen In West Byfleet On The Morning Round

Yes — West Byfleet sits on the KT14 round, 7 days, 18.2 miles from our Wembley plant.

• Shared with Woodham, New Haw and Byfleet — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around West Byfleet — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, which is what 18.2 miles buys you.

No. Kitchen cloths and table linen go on the same KT14 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 12 restaurants around KT14 are on this round too — so the food side is not an afterthought here.

Before you open, because that is how the KT14 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach West Byfleet.
• Timed around West Byfleet and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. Most of what we collect in KT14 is exactly that size.

• Small sites go on the same KT14 round — the journey is already happening; you are a stop on it.
• 8 cafes around KT14 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most West Byfleet cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — we set them ahead rather than react.