Restaurant Linen In Billingsgate Collected On Round

190 restaurants in Billingsgate sit inside the area we already collect from, 9.4 miles from our Wembley plant. Alongside them, 121 cafés and 57 pubs and bars are on the same run.

• Shared with Bridge, Tower and Langbourn — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• a 9.4-mile round trip keeps the recovery window short — the plant is close enough to come back.

It depends entirely on the mark. Oil, wine and wax behave differently in a wash, and treating them the same is how cloths come back looking tired after a season.

• Items are sorted before washing, not after. Sorting after the wash is too late; the grease has already moved.
• Marked items are pulled at the check stage rather than sent back for you to find. Re-treatment first, replacement only if it fails.
• Wax is lifted before wash, cold and mechanically — a hot cycle is what makes candle wax permanent.

Same round, same invoice. Chef jackets, aprons, trousers, oven cloths and kitchen cloths are collected with the table linen — there is no second supplier and no second delivery day to remember.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — because sorting a mixed bag at 5pm is nobody's job.
• Sizes are held in stock, and a change of size is a phone call rather than a reorder.

Yes, and it usually costs less. Sites on the same City of London rounds share the journey, which is the whole reason a group rate exists.

• Each site keeps its own par level. Sites are sized individually, because an average across two very different rooms is wrong for both.
• Consolidated billing on one invoice, itemised by site — one number for finance, the detail for whoever asks.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Never during service. Your EC3R slot is fixed when the account opens, so it is a standing appointment rather than a window someone assigns you on the day.

• Access around Mansion House is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, which is the difference between laying up calmly and laying up at speed.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 9.4 miles that is a decision, not a logistics exercise.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Billingsgate — because the figure that matters is what you actually get through, not what you ordered.
• Reviewed after a full month of live usage and adjusted, with no renegotiation and no change fee.
• Seasonal swing is expected — EC3R trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Whichever suits the item. We hire and we wash-only, and the EC3R round does not care which is in the bag.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — which is usually the larger number over a year, because linen wears out in public.
• Most Billingsgate accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No, and no tie-in either. A 24-cover room in Billingsgate is a stop on an existing run, not a trip we have to justify.

• Cafés and bars sit alongside restaurants on the same run, and a 24-cover room is priced on what it actually uses.
• No tie-in and no volume threshold attached to the quote. The price you agree is the price at any volume.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.