Cafe Linen In Billingsgate On The Morning Round

Yes — Billingsgate sits on the EC3R round, 7 days, 9.4 miles from our Wembley plant.

• Shared with Bridge, Tower and Langbourn — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Mansion House, Bank and Monument — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same EC3R round — the journey is already happening; you are a stop on it.
• 121 cafes around EC3R are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Billingsgate and a busy July are the same account.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Billingsgate cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same EC3R collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 190 restaurants around EC3R are on this round too — so the food side is not an afterthought here.

Yes — the EC3R round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Mansion House and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Billingsgate with nothing clean.