Cafe Linen In Candlewick On The Morning Round

Yes — Candlewick sits on the EC4N round, 7 days, 9.1 miles from our Wembley plant.

• Shared with Dowgate, Walbrook and Bridge — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Mansion House, Bank and Barbican — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, which is what 9.1 miles buys you.

No minimum, on any line. Most of what we collect in EC4N is exactly that size.

• Small sites go on the same EC4N round — the journey is already happening; you are a stop on it.
• 120 cafes around EC4N are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. Plenty of Candlewick accounts run half and half.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Candlewick cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — Candlewick in December is not Candlewick in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same EC4N collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 187 restaurants around EC4N are on this round too — we are not learning kitchen work on your account.

That is the point of putting Candlewick on the EC4N round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Mansion House so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — so there is never a morning in Candlewick with nothing clean.