Hotel Linen In Castelnau Collected Daily

Yes — Castelnau sits on the SW13 round, 5.7 miles from our Wembley plant.

• Shared with Hammersmith Fulham, Hammersmith and Ravenscourt Park — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Barons Court, Ravenscourt Park and Hammersmith (Circle and Hammersmith & City lines) — route knowledge is most of what separates a kept window from a missed one.
• A missed morning window here is recoverable the same day, because of that distance.

At our own plant in Wembley, 5.7 miles from Castelnau. One building, ours, every load.

• A missed morning window here is recoverable the same day.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — most properties end up somewhere between the two.
• Stock ageing is our cost, not yours — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and you keep the numbers whether or not you use us.
• Nothing needs to end first — we work to your notice, not against it.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• If we miss it, we come back — 5.7 miles is close enough that the fix is hours away.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Richmond upon Thames site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• One invoice, itemised by property — the total and the split, on the same document.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — collections pause and restart without closing the account.
• You can stop — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Settled at the audit, written onto the SW13 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Barons Court and the traffic that comes with it.
• Nine times in ten, a missed first collection is an access problem — a supplier who has not walked the building finds out on your floor, not theirs.
• No delivery surcharge for the distance — a shared run is what makes 5.7 miles affordable for a property of any size.
• It is recorded against the account, not a person — you should not have to re-explain the building every August.