Hotel Linen In Ham Collected On Round

Yes — Ham sits on the TW10 round, 8.8 miles from our Wembley plant.

• Shared with Petersham, Hampton and Strawberry Hill — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Richmond upon Thames site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• One invoice, itemised by property — the total and the split, on the same document.

No minimum. The van is in TW10 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• No exit fee either — the arrangement holds because it works, not because it is signed.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Nine times in ten, a missed first collection is an access problem — and it is entirely avoidable with one site visit.
• The mileage is not billed back to you — a shared run is what makes 8.8 miles affordable for a property of any size.
• Holiday cover does not reset the arrangement — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 8.8 miles from Ham. One building, ours, every load.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• The chain is short on purpose — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — there is no rule that says it has to be one or the other.
• Stock ageing is our cost, not yours — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and you keep the numbers whether or not you use us.
• Nothing needs to end first — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• A missed slot is not a lost week — A missed window here is picked up on the next round rather than the next week.