Cafe Linen In Caterham On The Morning Round

Yes — Caterham sits on the CR3 round, 7 days, 21.3 miles from our Wembley plant.

• Shared with Chaldon, Whyteleafe and Woldingham — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Caterham — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because Caterham is only 21.3 miles out.

Both, and mixed accounts are normal. Plenty of Caterham accounts run half and half.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Caterham cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — Caterham in December is not Caterham in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same CR3 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 2 restaurants around CR3 are on this round too — the kitchen classification already runs on it weekly.

That is the point of putting Caterham on the CR3 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Caterham because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — a Caterham cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Caterham in February and Caterham in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. Most of what we collect in CR3 is exactly that size.

• Small sites go on the same CR3 round — which is why size barely moves the per-item price.
• 6 cafes around CR3 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.