Gym & Spa Towels In Caterham On The Leisure Round

Yes — Caterham sits on the CR3 round, 7 days, 21.3 miles from our Wembley plant.

• Shared with Chaldon, Whyteleafe and Woldingham — adding you changes the schedule, not the route.
• The driver knows the streets around Caterham — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, which is what 21.3 miles buys you.
• 3 clubs and spas around CR3 are already on this round — we are not learning the area on your account.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace what wears out and carry the cost of a towel that greys in month two.
• Wash-only — item for item, never substituted.
• Most clubs split it — hired gym towels where nobody reads a label, own-branded robes in the spa where the branding is the point.
• You can move a line between the two later — it is a change to the sheet, not a new agreement.

Yes, and they are genuinely different jobs on the same account. A gym floor wants volume and absorbency; a spa wants handle and appearance.

• Robes are laundered to keep their handle — which is a different process from turning round sweat towels at volume.
• Bath mats run on a heavier classification — because wet-area linen takes a different kind of soil.
• One collection, one invoice — the split is in the classification, not in the account.
• Hotel spas are a normal account — the bed linen side can go on the same round.

No long-term tie-in and no exit fee. We would rather keep you on the service than on the paperwork.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — the two overlap by design.
• If it is not working, say so — most problems are a wrong par count or a wrong delivery window, and both are fixable without changing supplier.

It is oil left in the fibre, not the towel being old. A towel can pass inspection dry and fail it in use, because oil only announces itself once the towel warms up.

• Gym towelling runs on its own classification — the programme is chosen for body oil rather than inherited from whatever ran before.
• Oil needs a different temperature from sweat — one general cycle addresses neither properly.
• Towels that stop absorbing are usually over-softened, not worn out — which means you are replacing stock that had life left in it.
• Every load is temperature logged — and the log sits against your account, not a general plant figure.

Towels walk. The question is whether the account expects it.

• Expected loss is built into the par count at setup — rather than discovered in month three.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — a step change in shrinkage is information, not an invoice line.
• On hire, fair wear is our cost — you pay for the service, not for towels reaching the end of their life.

Priced on your peak and your member numbers, not off a rate card. The number follows turnover, not floor area.

• We count a real week in Caterham before quoting — rather than pricing off your last invoice.
• The count includes January — a Caterham club quoted off an August week runs short in the month that matters.
• No minimum order — so a boutique studio is an ordinary account and is priced per item like any other.
• The count and the quote cost nothing — including while you are still under contract elsewhere.

We count at peak, because that is the only hour the count has to survive. A Caterham floor gets through more between five and seven than across the rest of the day combined.

• We count on site at the time it matters — the invoice records what you were sold, not what the rack needed.
• A Monday evening and a Sunday morning are different businesses — which is why the count is taken twice rather than once.
• January is planned in — a Caterham club in January is not the same club in August, and the account should say so.
• If you run short twice, the count is wrong — a second shortage is a counting error, not bad luck.