Gym & Spa Towels In Godstone On The Leisure Round

Yes — Godstone sits on the RH9 round, 7 days, 23.5 miles from our Wembley plant.

• Shared with Bletchingley, Caterham and Nutfield — the same vehicle covers them, so a club here can be added without moving anyone else.
• A missed window here is picked up on the next round rather than the next week, because of that distance.
• Multi-site operators run on staggered days, so no club is left short while another is being collected from.

Priced on your peak and your member numbers, not off a rate card. The number follows turnover, not floor area.

• We count a real week in Godstone before quoting — the invoice records what you were sold, not what you used.
• The count includes January — a Godstone club quoted off an August week runs short in the month that matters.
• No minimum order — so a boutique studio is an ordinary account and is priced per item like any other.
• The count and the quote cost nothing — including while you are still under contract elsewhere.

We count at peak, because that is the only hour the count has to survive. Towel demand does not spread evenly across opening hours — it stacks, and an average hides exactly that.

• We count on site at the time it matters — not from a figure on your last invoice.
• A Monday evening and a Sunday morning are different businesses — and a single number that averages them fails on the busier one.
• January is planned in — new-year membership is the most predictable spike in the trade and should never be handled as an emergency.
• If you run short twice, the count is wrong — we reset it against real usage rather than the opening estimate.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the rack is maintained for you, including the towels that fail first.
• Wash-only — the same towels that left Godstone, never swapped into general stock.
• Most clubs split it — the logo matters on a robe, rarely on a sweat towel.
• You can move a line between the two later — it is a change to the sheet, not a new agreement.

Yes. One collection, two specifications. The gym side is judged on whether the rack is full; the spa side on how the robe feels.

• Robes are laundered to keep their handle — which is a different process from turning round sweat towels at volume.
• Bath mats run on a heavier classification — because wet-area linen takes a different kind of soil.
• One collection, one invoice — the split is in the classification, not in the account.
• Hotel spas are a normal account — and the hotel laundry page covers how the rooms side is priced.

No long-term tie-in and no exit fee. Nothing in the agreement is designed to make leaving awkward.

• Terms flex with seasonal demand — Godstone in January and Godstone in August are different clubs, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your peak while you are still under someone else.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — we would rather correct the account than lose it.

Because the wash was wrong, not because the towel is finished. Cold it is fine; warm and damp it is not, and that is after it has reached a member.

• Gym towelling runs on its own classification — the programme is chosen for body oil rather than inherited from whatever ran before.
• Oil needs a different temperature from sweat — softener is the usual culprit: it smells pleasant and stops the towel drying anything.
• Towels that stop absorbing are usually over-softened, not worn out — which means you are replacing stock that had life left in it.
• Every load is temperature logged — and the log sits against your account, not a general plant figure.

Shrinkage is normal and predictable. We plan for it rather than dispute it.

• Expected loss is built into the par count at setup — which is the difference between a working count and an optimistic one.
• You get the actual numbers each cycle — in and out, per collection, so the figure is checkable.
• A sudden jump in loss is worth knowing about — it usually means a change on the floor rather than a laundry problem.
• On hire, fair wear is our cost — you pay for the service, not for towels reaching the end of their life.