Commercial Linen In Chaldon Collected On Round

Yes — Chaldon sits on the CR3 round, 20.7 miles from our Wembley plant.

• Shared with Caterham, Merstham and Whyteleafe — adding you changes the schedule, not the route.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• No exit fee either — no notice period dressed up as a minimum term.

Settled at the audit, written onto the CR3 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Nine times in ten, a missed first collection is an access problem — a supplier who has not walked the building finds out on your floor, not theirs.
• Distance does not appear on the invoice — a shared run is what makes 20.7 miles affordable for a property of any size.
• Relief drivers get the same notes — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 20.7 miles from Chaldon. No third party, no white-labelling, no surprises about where your linen spent the night.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• The chain is short on purpose — we own the plant, so a complaint has one address rather than two.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — hire the towelling, wash-only the bedding.
• Hire covers replacement — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in Whyteleafe, 2.1 miles away, on the same run.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and you keep the numbers whether or not you use us.
• Your notice period is our problem, not yours — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — a time, not a window.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — tell the account manager and it changes that week.
• A missed slot is not a lost week — the plant is 20.7 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Tandridge site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.