Commercial Linen In Smallfield Collected To Schedule

Yes — Smallfield sits on the RH6 round, 27.0 miles from our Wembley plant.

• Shared with Outwood, Burstow and Horley — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• It is the usual failure point — and it is entirely avoidable with one site visit.
• The mileage is not billed back to you — the round already passes, so an extra stop costs us minutes rather than miles.
• It is recorded against the account, not a person — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 27.0 miles from Smallfield. No third party, no white-labelling, no surprises about where your linen spent the night.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. Clients who come tend to sign.
• Nothing is passed to a third party — we own the plant, so a complaint has one address rather than two.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — most properties end up somewhere between the two.
• Hire covers replacement — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 13 in Horley, 2.3 miles away, on the same run.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and you keep the numbers whether or not you use us.
• You do not have to be out of contract — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• A missed slot is not a lost week — 27.0 miles is close enough that the fix is hours away.

Yes — most of our multi-site work is in Tandridge, and it is where the savings actually are.

• One account manager across every Tandridge site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• Consolidated billing with a per-site breakdown — so nobody reconciles it by hand at the end of the month.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — collections pause and restart without closing the account.
• Nothing to escape from — the arrangement holds because it works, not because it is signed.