Commercial Linen In Burstow Collected To Schedule

Yes — Burstow sits on the RH6 round, 28.2 miles from our Wembley plant.

• Shared with Smallfield, Outwood and Horley — one van, one run, which is what keeps the cost of a small account sensible.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — there is no rule that says it has to be one or the other.
• Stock ageing is our cost, not yours — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 13 in Horley, 2.4 miles away, on the same run.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• Your notice period is our problem, not yours — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — a time, not a window.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• Recovery is same-day, not next-round — the plant is 28.2 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Tandridge site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• Finance sees one number, each site sees its own — which is what stops one busy property quietly subsidising a quiet one.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — collections pause and restart without closing the account.
• Nothing to escape from — no notice period dressed up as a minimum term.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• It is the usual failure point — not the laundry, not the van, the door.
• No delivery surcharge for the distance — you are joining an existing journey rather than paying for a new one, which is why a small Burstow account is still worth having.
• It is recorded against the account, not a person — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 28.2 miles from Burstow. One building, ours, every load.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — we own the plant, so a complaint has one address rather than two.