Commercial Linen In Burstow Collected To Schedule

Yes — Burstow sits on the RH6 round, 28.2 miles from our Wembley plant. and 1 pubs and bars are on the same run.

• Shared with Smallfield, Outwood and Horley — one vehicle covers them, which is why we can add a kitchen here without adding a journey, and why the price does not carry a delivery surcharge.
• 7 days collections, on a fixed day and time that does not drift week to week.
• a 28.2-mile round trip keeps the recovery window short — the plant is close enough to come back.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage so the decision about whether a cloth is still good enough is ours, not yours at 6pm.
• Wax is lifted before wash, not melted through the fabric by a hot cycle, which is what sets it permanently.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — because sorting a mixed bag at 5pm is nobody's job.
• Sizes are held in stock, and a change of size is a phone call rather than a reorder.

One account manager, one invoice. Multi-site operators across Tandridge are the norm rather than the exception, and the round does not change — only the drop list does.

• Each site keeps its own par level. A 30-cover bistro and a 200-cover brasserie should not carry the same stock, and averaging them is how one site runs short every weekend.
• Consolidated billing with a per-site breakdown, so a head office sees one number and each kitchen still sees its own.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Before the doors, not during them. The RH6 round is planned around service times, which is the difference between a supplier who works here and one who merely delivers here.

• Deliveries land before the doors open, so setup starts with a full cupboard instead of a count of what survived last night.
• If a run is disrupted — a road closure, a breakdown — the plant is 28.2 miles away, so the recovery is a second trip that day, not a note on next week's schedule.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Burstow — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month once there is real data rather than a first guess — at no cost either way.
• Seasonal swing is expected — RH6 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Both, and most Burstow accounts run both. Hired table linen where volume is high, owned whites where the branding matters.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — wear, loss and staining are ours to carry rather than a line that appears on your invoice each quarter.
• Most Burstow accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No minimum order. Burstow is already on the round, so a small account costs us a stop rather than a journey — which is exactly why some suppliers quote a minimum here and we do not.

• Cafés and bars sit alongside restaurants and are priced the same way: on usage, not on category.
• No tie-in and no volume threshold attached to the quote. The price you agree is the price at any volume.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.