Commercial Linen In Charing Collected To Schedule

Yes — Charing sits on the TN27 round, 52.4 miles from our Wembley plant.

• Shared with Lenham, Ashford and Wye — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Charing — which sounds trivial until a supplier who does not misses a morning.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

At our own plant in Wembley, 52.4 miles from Charing. Nothing is subcontracted to a third site.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. We would rather show you than write about it.
• The chain is short on purpose — we own the plant, so a complaint has one address rather than two.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — most properties end up somewhere between the two.
• Hire covers replacement — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 9 in Ashford, 5.7 miles away, on the same run.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and carries no obligation.
• Nothing needs to end first — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• Recovery is same-day, not next-round — 52.4 miles is close enough that the fix is hours away.

Yes — most of our multi-site work is in Ashford, and it is where the savings actually are.

• One account manager across every Ashford site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• Finance sees one number, each site sees its own — the total and the split, on the same document.

No minimum. The van is in TN27 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• You can stop — no notice period dressed up as a minimum term.

Settled at the audit, written onto the TN27 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Timed around Charing so the van is not arriving into the worst of it.
• Nine times in ten, a missed first collection is an access problem — not the laundry, not the van, the door.
• Distance does not appear on the invoice — the round already passes, so an extra stop costs us minutes rather than miles.
• It is recorded against the account, not a person — you should not have to re-explain the building every August.