Cafe Linen In Cheam On The Morning Round

Yes — Cheam sits on the SM2 round, 7 days, 14.5 miles from our Wembley plant.

• Shared with Carshalton, Sutton and Belmont — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Sutton, Cheam and West Sutton — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

No. Kitchen cloths and table linen go on the same SM2 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 35 restaurants around SM2 are on this round too — so the food side is not an afterthought here.

Before you open, because that is how the SM2 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Cheam.
• Timed around Sutton so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Cheam in February and Cheam in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A single-site independent cafe in Cheam is an ordinary account for us.

• Small sites go on the same SM2 round — which is why size barely moves the per-item price.
• 18 cafes around SM2 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. Plenty of Cheam accounts run half and half.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — the same garments that left Cheam, tracked, never swapped into a pool.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Cheam cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — Cheam in December is not Cheam in February, and the par count should know that.