Hotel Linen In Cheam Collected On Round

Yes — Cheam sits on the SM2 round, 14.5 miles from our Wembley plant.

• Shared with Carshalton, Sutton and Belmont — adding you changes the schedule, not the route.
• The driver knows the roads around Sutton, Cheam and West Sutton — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and carries no obligation.
• Your notice period is our problem, not yours — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• If we miss it, we come back — A missed window here is picked up on the next round rather than the next week.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Sutton site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• Finance sees one number, each site sees its own — so nobody reconciles it by hand at the end of the month.

No minimum. The van is in SM2 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• No exit fee either — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Timed around Sutton and the traffic that comes with it.
• This is where new suppliers come unstuck — a supplier who has not walked the building finds out on your floor, not theirs.
• No delivery surcharge for the distance — the round already passes, so an extra stop costs us minutes rather than miles.
• Holiday cover does not reset the arrangement — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 14.5 miles from Cheam. Nothing is subcontracted to a third site.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — there is no rule that says it has to be one or the other.
• Wear and loss sit with us — the par level does not quietly drop over a season while nobody is counting.