Commercial Linen In Chieveley Collected To Schedule

Yes — Chieveley sits on the RG20 round, 44.8 miles from our Wembley plant. and 1 pubs and bars are on the same run.

• Shared with Hermitage, Beedon and Winterbourne — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, in a window agreed when the account opens rather than assigned by a routing system on the morning.
• a 44.8-mile round trip means a problem is a second trip that day rather than a note on next week's sheet.

Four different problems, four different answers. Grease needs heat, wine needs speed, wax needs lifting cold — a supplier running everything on one cycle returns you the average of all three.

• Items are sorted before washing, not after. Mixing table linen with kitchen cloths is the single fastest way to grey a white.
• Marked items are pulled at the check stage rather than sent back for you to find. Re-treatment first, replacement only if it fails.
• Wax is lifted before wash, cold and mechanically — a hot cycle is what makes candle wax permanent.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, not folded into a bag for someone to iron again before service.
• Cloths are bagged by type — glass, oven, waiter — so the right cloth is where it should be before service starts.
• Sizes are held in stock, so a new starter on Monday is not waiting until the following week for a jacket that fits.

One contact for all of them. Running several West Berkshire sites through one account is the common case here, not a special arrangement.

• Each site keeps its own par level. Sites are sized individually, because an average across two very different rooms is wrong for both.
• Consolidated billing on one invoice, itemised by site — one number for finance, the detail for whoever asks.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The RG20 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Deliveries land before the doors open, so setup starts with a full cupboard instead of a count of what survived last night.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 44.8 miles that is a decision, not a logistics exercise.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Chieveley — because the figure that matters is what you actually get through, not what you ordered.
• Reviewed after a full month of live usage and adjusted, with no renegotiation and no change fee.
• Seasonal swing is expected — RG20 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Whichever suits the item. We hire and we wash-only, and the RG20 round does not care which is in the bag.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — the cost of a cloth reaching the end of its life sits with us, not with you.
• Most Chieveley accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No, and no tie-in either. A 24-cover room in Chieveley is a stop on an existing run, not a trip we have to justify.

• Cafés and bars sit alongside restaurants on the same run, and a 24-cover room is priced on what it actually uses.
• No tie-in and no volume threshold to keep the price you were quoted — the rate does not change if you have a quiet January.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.