Table Linen In Thatcham Collected To Schedule

8 restaurants in Thatcham sit inside the area we already collect from, 43.4 miles from our Wembley plant. Alongside them, 5 cafés and 7 pubs and bars are on the same run.

• Shared with Cold Ash, Newbury and Brimpton — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, in a window agreed when the account opens rather than assigned by a routing system on the morning.
• a 43.4-mile round trip is short enough that a missed collection is recovered on the next run, not the next week.

Four different problems, four different answers. Grease needs heat, wine needs speed, wax needs lifting cold — a supplier running everything on one cycle returns you the average of all three.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage and re-treated before they go back out. Most recover; the ones that do not are replaced from stock rather than returned to you to notice.
• Wax is lifted before wash, because heat drives it into the weave and fixes it there for good.

Same round, same invoice. Chef jackets, aprons, trousers, oven cloths and kitchen cloths are collected with the table linen — there is no second supplier and no second delivery day to remember.

• Whites come back on hangers, sized and named where you want them named, so they go straight to the changing area rather than onto a pile.
• Cloths are bagged by type — glass, oven, waiter — so the right cloth is where it should be before service starts.
• Sizes are held in stock, and a change of size is a phone call rather than a reorder.

One contact for all of them. Running several West Berkshire sites through one account is the common case here, not a special arrangement.

• Each site keeps its own par level. Sites are sized individually, because an average across two very different rooms is wrong for both.
• Consolidated billing that shows the total and the split, so nobody has to reconcile it by hand.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Before the doors, not during them. The RG19 round is planned around service times, which is the difference between a supplier who works here and one who merely delivers here.

• Deliveries land before the doors open, so the team lays up with what arrived that morning rather than what was left in the cupboard.
• If a run is disrupted — a road closure, a breakdown — the plant is 43.4 miles away, so the recovery is a second trip that day, not a note on next week's schedule.

The weekend sets the level. Stock that only just covers midweek runs out exactly when the room is full and nobody has time to notice.

• We count a real week in Thatcham — because the figure that matters is what you actually get through, not what you ordered.
• Reviewed after a full month once there is real data rather than a first guess — at no cost either way.
• Seasonal swing is expected — RG19 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Whichever suits the item. We hire and we wash-only, and the RG19 round does not care which is in the bag.

• Owned stock stays yours. We do not buy it off you at a discount to simplify the paperwork.
• Hire covers replacement — which is usually the larger number over a year, because linen wears out in public.
• Most Thatcham accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

Nothing is too small if you are on the round. Thatcham already is, so the question is what you use, not how much.

• Cafés and bars sit alongside restaurants and are priced the same way: on usage, not on category.
• No tie-in and no volume threshold to keep the price you were quoted — the rate does not change if you have a quiet January.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.