Hotel Linen In Thatcham Collected To Schedule

Yes — Thatcham sits on the RG19 round, 43.4 miles from our Wembley plant.

• Shared with Cold Ash, Newbury and Brimpton — adding you changes the schedule, not the route.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• It is the usual failure point — a supplier who has not walked the building finds out on your floor, not theirs.
• No delivery surcharge for the distance — a shared run is what makes 43.4 miles affordable for a property of any size.
• Holiday cover does not reset the arrangement — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 43.4 miles from Thatcham. Nothing is subcontracted to a third site.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. Clients who come tend to sign.
• Nothing is passed to a third party — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — hire the towelling, wash-only the bedding.
• Stock ageing is our cost, not yours — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and you keep the numbers whether or not you use us.
• Nothing needs to end first — we work to your notice, not against it.

A standing slot, 7 days — a time, not a window.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• Recovery is same-day, not next-round — Collections here run to scheduled days, agreed when the account opens.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every West Berkshire site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• One invoice, itemised by property — the total and the split, on the same document.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• You can stop — the arrangement holds because it works, not because it is signed.