Cafe Linen In Thatcham Collected To Schedule

Yes — Thatcham sits on the RG19 round, 7 days, 43.4 miles from our Wembley plant.

• Shared with Cold Ash, Newbury and Brimpton — one van, one run, which is what keeps a single-site account sensible to price.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

No minimum, on any line. Most of what we collect in RG19 is exactly that size.

• Small sites go on the same RG19 round — which is why size barely moves the per-item price.
• 5 cafes around RG19 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Thatcham cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same RG19 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 8 restaurants around RG19 are on this round too — the kitchen classification already runs on it weekly.

Yes — the RG19 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Because cafe soil is chemically different from kitchen soil. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Thatcham in February and Thatcham in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — so there is never a morning in Thatcham with nothing clean.