Commercial Linen In Mortimer Collected To Schedule

Yes — Mortimer sits on the RG7 round, 7 days, 35.1 miles from our Wembley plant.

• Shared with Beech Hill, Burghfield and Grazeley — adding you changes the schedule, not the route.
• The driver knows the streets around Mortimer — which matters more at seven in the morning than it does at eleven.
• Collections here run to scheduled days, agreed when the account opens, which is what 35.1 miles buys you.

It is the wash, not the cloth. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — a Mortimer cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Mortimer in February and Mortimer in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A single-site independent cafe in Mortimer is an ordinary account for us.

• Small sites go on the same RG7 round — which is why size barely moves the per-item price.
• 1 cafes around RG7 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — the same garments that left Mortimer, tracked, never swapped into a pool.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Mortimer cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same RG7 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 1 restaurants around RG7 are on this round too — so the food side is not an afterthought here.

Yes — the RG7 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Mortimer so the van is not arriving into the worst of it.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.