Commercial Linen In Mortimer Collected To Schedule

Yes — Mortimer sits on the RG7 round, 35.1 miles from our Wembley plant.

• Shared with Beech Hill, Burghfield and Grazeley — adding you changes the schedule, not the route.
• The driver knows the roads around Mortimer — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Yes — most of our multi-site work is in West Berkshire, and it is where the savings actually are.

• One account manager across every West Berkshire site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Finance sees one number, each site sees its own — the total and the split, on the same document.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• No exit fee either — the arrangement holds because it works, not because it is signed.

Settled at the audit, written onto the RG7 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Timed around Mortimer because that is where the delay actually happens.
• Nine times in ten, a missed first collection is an access problem — not the laundry, not the van, the door.
• No delivery surcharge for the distance — the round already passes, so an extra stop costs us minutes rather than miles.
• Relief drivers get the same notes — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 35.1 miles from Mortimer. One building, ours, every load.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. Clients who come tend to sign.
• Nothing is passed to a third party — we own the plant, so a complaint has one address rather than two.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — most properties end up somewhere between the two.
• Stock ageing is our cost, not yours — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 2 in Burghfield, 2.3 miles away, on the same run.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• Nothing needs to end first — we work to your notice, not against it.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• Recovery is same-day, not next-round — the plant is 35.1 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.