Hotel Linen In Chilworth Collected To Schedule

Yes — Chilworth sits on the GU4 round, 26.3 miles from our Wembley plant.

• Shared with Shalford, Wonersh and Albury — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Chilworth — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Guildford site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• One invoice, itemised by property — the total and the split, on the same document.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• No exit fee either — the arrangement holds because it works, not because it is signed.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Chilworth so the van is not arriving into the worst of it.
• It is the usual failure point — a supplier who has not walked the building finds out on your floor, not theirs.
• The mileage is not billed back to you — you are joining an existing journey rather than paying for a new one, which is why a small Chilworth account is still worth having.
• Holiday cover does not reset the arrangement — you should not have to re-explain the building every August.

At our own plant in Wembley, 26.3 miles from Chilworth. Nothing is subcontracted to a third site.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. Clients who come tend to sign.
• Nothing is passed to a third party — we own the plant, so a complaint has one address rather than two.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — hire the towelling, wash-only the bedding.
• Stock ageing is our cost, not yours — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and carries no obligation.
• Your notice period is our problem, not yours — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — tell the account manager and it changes that week.
• A missed slot is not a lost week — the plant is 26.3 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.