Hotel Linen In East Horsley Collected On Round

Yes — East Horsley sits on the KT24 round, 21.4 miles from our Wembley plant.

• Shared with West Horsley, Effingham and East Clandon — adding you changes the schedule, not the route.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

At our own plant in Wembley, 21.4 miles from East Horsley. Nothing is subcontracted to a third site.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. We would rather show you than write about it.
• Nothing is passed to a third party — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — most properties end up somewhere between the two.
• Stock ageing is our cost, not yours — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and you keep the numbers whether or not you use us.
• You do not have to be out of contract — we work to your notice, not against it.

A standing slot, 7 days — a time, not a window.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — if the time stops suiting you we move it.
• Recovery is same-day, not next-round — the plant is 21.4 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Guildford site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• Consolidated billing with a per-site breakdown — which is what stops one busy property quietly subsidising a quiet one.

No minimum. The van is in KT24 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• Nothing to escape from — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Settled at the audit, written onto the KT24 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• This is where new suppliers come unstuck — a supplier who has not walked the building finds out on your floor, not theirs.
• The mileage is not billed back to you — a shared run is what makes 21.4 miles affordable for a property of any size.
• It is recorded against the account, not a person — the arrangement survives a change of driver, which is when most suppliers slip.