Hotel Linen In Merrow Collected On Round

Yes — Merrow sits on the GU4 round, 23.4 miles from our Wembley plant.

• Shared with East Clandon, West Clandon and West Horsley — adding you changes the schedule, not the route.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• You can stop — no notice period dressed up as a minimum term.

Settled at the audit, written onto the GU4 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• This is where new suppliers come unstuck — not the laundry, not the van, the door.
• Distance does not appear on the invoice — you are joining an existing journey rather than paying for a new one, which is why a small Merrow account is still worth having.
• It is recorded against the account, not a person — you should not have to re-explain the building every August.

At our own plant in Wembley, 23.4 miles from Merrow. No third party, no white-labelling, no surprises about where your linen spent the night.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. Clients who come tend to sign.
• The chain is short on purpose — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — hire the towelling, wash-only the bedding.
• Wear and loss sit with us — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and carries no obligation.
• Nothing needs to end first — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• Recovery is same-day, not next-round — the plant is 23.4 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Guildford site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• One invoice, itemised by property — which is what stops one busy property quietly subsidising a quiet one.