Short-Let Linen In Chobham Back On The Round

You do not turn linen around on the day — you hold a set ahead. A 10am checkout and a 3pm check-in leaves about five hours. No laundry can do that reliably, ours included, and any supplier who says otherwise is describing a good week.

• Three sets per bed — one on the bed, one with us, one on the shelf — means the clean set is already in the Chobham property before the guest has left. The changeover stops depending on us, or on a machine, or on the traffic.
• Collections and drops happen on the same visit, so there is no second trip and no window where a bed sits stripped waiting for a delivery.
• a 20.1-mile plant distance is what makes a same-day recovery possible if a run is disrupted — the fix is hours away, not days.
• The spare set is what protects the booking, not the supplier — which is why we size on beds before we quote.

Yes — Chobham sits on the GU24 round, 20.1 miles from our Wembley plant.

• Shared with Knaphill, Bisley and Horsell, so a single flat here costs us a stop rather than a journey — which is why there is no minimum order.
• 7 days collections, in a window agreed when the account opens.
• a 20.1-mile round trip keeps the recovery window short, which is what a fixed-day service actually depends on.

Both, and most Chobham accounts use both. Hired bed linen where it turns hardest, owned duvets where the spec is yours.

• Owned stock stays yours. Nothing is bought back to make a contract look tidier.
• Hire covers replacement — greying, wear and loss are ours to carry rather than a cost you absorb every season. For short lets that is usually the larger number, because linen ages in front of paying guests.
• Hire also means consistency. Every set is the same specification, so a replacement does not arrive a shade off the rest of the flat.

That is the whole point of hiring rather than buying. A replacement arrives matching what is already in the Chobham flat, not a shade off it.

• Items are pulled at the check stage when they grey or fray, and replaced from stock before a guest sees them.
• Commercial pressing is why a cover still photographs well after fifty turns — a domestic dryer is what puts the creases in.
• Stains are re-treated before retirement, so a spill on a Saturday is not automatically a replacement cost on the Monday.

Three per bed is the working number for anything busier than occasional weekends, and it is what Chobham hosts most often get wrong when sizing an account themselves.

• Two sets fails on a back-to-back. A Friday-to-Sunday followed by a Sunday-to-Wednesday leaves you short on the Sunday.
• A sofa bed counts as a bed — the most commonly missed set, and always missed on the busiest weekend rather than a quiet one.
• Towels turn faster than bed linen. One guest can get through four in a weekend, which is why towel stock is sized separately.
• Reviewed after a month of real occupancy in Chobham and adjusted at no charge. Seasonal swing is expected and the level should move with it.

Access is agreed before the account opens — a key safe, a concierge, a porter's desk or a cleaner on site. In Chobham it is the detail that decides whether a round runs smoothly.

• The same driver runs the round, which is why a code given in week one still works in week thirty.
• Nothing is left on a doorstep. A failed drop becomes a phone call, not a bag in a communal hallway.
• Codes and key-safe details sit on the account, not in a driver's phone, and are changed on request.

Yes, and it is the common case. Most Surrey Heath accounts we open cover more than one address from the start.

• Each property keeps its own par level, sized on its own occupancy rather than a portfolio average.
• Consolidated billing with a per-property breakdown, so you see one number and can still tell which flat is consuming what.
• Adding a property later is a change to the drop list, not a new contract, a new supplier relationship or a new price.

No — and that is a routing answer, not a favour. Chobham sits on an existing round, so small accounts here cost us minutes.

• No volume threshold to keep the price you were quoted — a quiet January does not change the rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.