Hotel Linen In Clayhall Collected On Round

Yes — Clayhall sits on the IG5 round, 15.2 miles from our Wembley plant.

• Shared with Fullwell Cross, Gants Hill and Woodford Bridge — adding you changes the schedule, not the route.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Settled at the audit, written onto the IG5 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Nine times in ten, a missed first collection is an access problem — a supplier who has not walked the building finds out on your floor, not theirs.
• The mileage is not billed back to you — the round already passes, so an extra stop costs us minutes rather than miles.
• Relief drivers get the same notes — you should not have to re-explain the building every August.

At our own plant in Wembley, 15.2 miles from Clayhall. One building, ours, every load.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — hire the towelling, wash-only the bedding.
• Wear and loss sit with us — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and you keep the numbers whether or not you use us.
• Nothing needs to end first — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — if the time stops suiting you we move it.
• A missed slot is not a lost week — A missed window here is picked up on the next round rather than the next week.

Yes — most of our multi-site work is in Redbridge, and it is where the savings actually are.

• One account manager across every Redbridge site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• Consolidated billing with a per-site breakdown — the total and the split, on the same document.

No minimum. The van is in IG5 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — collections pause and restart without closing the account.
• You can stop — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.