Cafe Linen In Cranford Before You Open

Yes — Cranford sits on the TW4 round, 7 days, 7.9 miles from our Wembley plant.

• Shared with Harlington, Hounslow West and Heston — one van, one run, which is what keeps a single-site account sensible to price.
• A missed morning window here is recoverable the same day, because Cranford is only 7.9 miles out.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed morning window here is recoverable the same day.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Cranford cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — Cranford in December is not Cranford in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same TW4 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 1 restaurants around TW4 are on this round too — we are not learning kitchen work on your account.

That is the point of putting Cranford on the TW4 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Cranford.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, a missed morning window here is recoverable the same day.

Because cafe soil is chemically different from kitchen soil. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Cranford in February and Cranford in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Cranford with nothing clean.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same TW4 round — the journey is already happening; you are a stop on it.
• 5 cafes around TW4 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.