Hospitality Linen In Cranleigh Collected To Schedule

Yes — Cranleigh sits on the GU6 round, 30.2 miles from our Wembley plant.

• Shared with Ewhurst, Dunsfold and Alfold — one van, one run, which is what keeps the cost of a small account sensible.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• Nothing to escape from — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Nine times in ten, a missed first collection is an access problem — and it is entirely avoidable with one site visit.
• Distance does not appear on the invoice — the round already passes, so an extra stop costs us minutes rather than miles.
• Relief drivers get the same notes — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 30.2 miles from Cranleigh. No third party, no white-labelling, no surprises about where your linen spent the night.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. We would rather show you than write about it.
• Nothing is passed to a third party — we own the plant, so a complaint has one address rather than two.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — most properties end up somewhere between the two.
• Wear and loss sit with us — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in Peaslake, 4.1 miles away, on the same run.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and carries no obligation.
• Your notice period is our problem, not yours — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — a time, not a window.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — if the time stops suiting you we move it.
• A missed slot is not a lost week — 30.2 miles is close enough that the fix is hours away.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Waverley site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Consolidated billing with a per-site breakdown — which is what stops one busy property quietly subsidising a quiet one.