Hotel Linen In Downham Collected On Round

Yes — Downham sits on the BR1 round, 15.5 miles from our Wembley plant.

• Shared with Grove Park, Bellingham and Beckenham — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Beckenham Hill and Ravensbourne — which sounds trivial until a supplier who does not misses a morning.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and carries no obligation.
• Nothing needs to end first — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — a time, not a window.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — if the time stops suiting you we move it.
• Recovery is same-day, not next-round — 15.5 miles is close enough that the fix is hours away.

Yes — most of our multi-site work is in Lewisham, and it is where the savings actually are.

• One account manager across every Lewisham site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Finance sees one number, each site sees its own — so nobody reconciles it by hand at the end of the month.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — collections pause and restart without closing the account.
• No exit fee either — the arrangement holds because it works, not because it is signed.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Beckenham Hill because that is where the delay actually happens.
• Nine times in ten, a missed first collection is an access problem — not the laundry, not the van, the door.
• Distance does not appear on the invoice — you are joining an existing journey rather than paying for a new one, which is why a small Downham account is still worth having.
• It is recorded against the account, not a person — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 15.5 miles from Downham. One building, ours, every load.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. We would rather show you than write about it.
• Nothing is passed to a third party — we own the plant, so a complaint has one address rather than two.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — hire the towelling, wash-only the bedding.
• Stock ageing is our cost, not yours — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.