Commercial Linen In Elstead Collected To Schedule

Yes — Elstead sits on the GU8 round, 7 days, 31.6 miles from our Wembley plant.

• Shared with Shackleford, Tilford and Thursley — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• Collections here run to scheduled days, agreed when the account opens, because Elstead is only 31.6 miles out.

No minimum, on any line. Most of what we collect in GU8 is exactly that size.

• Small sites go on the same GU8 round — the journey is already happening; you are a stop on it.
• 3 cafes around GU8 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Elstead cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — Elstead in December is not Elstead in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same GU8 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• If the kitchen is the bigger half — see restaurant laundry for how a kitchen-led account is priced.

That is the point of putting Elstead on the GU8 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — you are never between suppliers.