Cafe Linen In Epping On The Morning Round

Yes — Epping sits on the CM16 round, 7 days, 19.5 miles from our Wembley plant.

• Shared with Loughton, Waltham Abbey and Harlow — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Epping — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, which is what 19.5 miles buys you.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Epping cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same CM16 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 13 restaurants around CM16 are on this round too — we are not learning kitchen work on your account.

That is the point of putting Epping on the CM16 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Epping because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Epping in February and Epping in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Epping with nothing clean.

No minimum, on any line. Most of what we collect in CM16 is exactly that size.

• Small sites go on the same CM16 round — so you are not paying for a dedicated trip into Epping.
• 12 cafes around CM16 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Epping and a busy July are the same account.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left Epping, tracked, never swapped into a pool.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.