Cafe Linen In Epsom On The Morning Round

Yes — Epsom sits on the KT18 round, 7 days, 15.8 miles from our Wembley plant.

• Shared with Ewell, Ashtead and Malden Rushett — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Epsom — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, because Epsom is only 15.8 miles out.

No. Kitchen cloths and table linen go on the same KT18 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 29 restaurants around KT18 are on this round too — we are not learning kitchen work on your account.

Yes — the KT18 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Epsom.
• Timed around Epsom because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — a Epsom cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Epsom in February and Epsom in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. Most of what we collect in KT18 is exactly that size.

• Small sites go on the same KT18 round — the journey is already happening; you are a stop on it.
• 19 cafes around KT18 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. Plenty of Epsom accounts run half and half.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Epsom cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.