Cafe Linen In Falconwood On The Morning Round

Yes — Falconwood sits on the SE9 round, 7 days, 17.3 miles from our Wembley plant.

• Shared with Welling, Shooters Hill and Eltham — adding you changes the schedule, not the route.
• The driver knows the streets around Falconwood — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, because Falconwood is only 17.3 miles out.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Falconwood cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — Falconwood in December is not Falconwood in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same SE9 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 5 restaurants around SE9 are on this round too — we are not learning kitchen work on your account.

That is the point of putting Falconwood on the SE9 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Falconwood.
• Timed around Falconwood and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same SE9 round — so you are not paying for a dedicated trip into Falconwood.
• 4 cafes around SE9 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.