Hospitality Linen In Fordwich Collected To Schedule

Yes — Fordwich sits on the CT2 round, 63.5 miles from our Wembley plant.

• Shared with Sturry, Canterbury and Blean — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Sturry — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Settled at the audit, written onto the CT2 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Sturry and the traffic that comes with it.
• This is where new suppliers come unstuck — and it is entirely avoidable with one site visit.
• The mileage is not billed back to you — the round already passes, so an extra stop costs us minutes rather than miles.
• Holiday cover does not reset the arrangement — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 63.5 miles from Fordwich. No third party, no white-labelling, no surprises about where your linen spent the night.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. We would rather show you than write about it.
• The chain is short on purpose — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — hire the towelling, wash-only the bedding.
• Wear and loss sit with us — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 40 in Canterbury, 2.2 miles away, on the same run.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and you keep the numbers whether or not you use us.
• You do not have to be out of contract — we work to your notice, not against it.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — Collections here run to scheduled days, agreed when the account opens.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Canterbury site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• One invoice, itemised by property — which is what stops one busy property quietly subsidising a quiet one.

No minimum. The van is in CT2 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• You can stop — no notice period dressed up as a minimum term.