Gym & Spa Towels In Fordwich Collected To Schedule

Yes — Fordwich sits on the CT2 round, 7 days, 63.5 miles from our Wembley plant.

• Shared with Sturry, Canterbury and Blean — the same vehicle covers them, so a club here can be added without moving anyone else.
• The driver knows the streets around Sturry — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, which is what 63.5 miles buys you.
• 1 clubs and spas around CT2 are already on this round — so the vehicle is sized for towel volume rather than adapted to it.

The par count is set on your busiest two hours, not on an average day. Towel demand does not spread evenly across opening hours — it stacks, and an average hides exactly that.

• We count on site at the time it matters — not from a figure on your last invoice.
• A Monday evening and a Sunday morning are different businesses — the par level has to survive both, so it is set against the worse of the two.
• January is planned in — new-year membership is the most predictable spike in the trade and should never be handled as an emergency.
• If you run short twice, the count is wrong — a second shortage is a counting error, not bad luck.

Both, and mixed accounts are normal. Plenty of Fordwich clubs run half and half.

• Hire — we own the stock, replace what wears out and carry the cost of a towel that greys in month two.
• Wash-only — your own branded stock comes back to you, the same items, not pooled.
• Most clubs split it — the logo matters on a robe, rarely on a sweat towel.
• You can move a line between the two later — clubs often start on hire and move the spa side across once branding is settled.

Yes — a gym floor and a spa want opposite things from a towel. The gym side is judged on whether the rack is full; the spa side on how the robe feels.

• Robes are laundered to keep their handle — softness is the point on a robe, and it is achieved by the wash rather than by softener.
• Bath mats run on a heavier classification — and they are counted separately for the same reason.
• One collection, one invoice — even where the two sides of the building want different specs.
• Hotel spas are a normal account — the bed linen side can go on the same round.

No long-term tie-in and no exit fee. Nothing in the agreement is designed to make leaving awkward.

• Terms flex with seasonal demand — rather than holding you to a January volume through a quiet August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a Fordwich evening with an empty rack.
• If it is not working, say so — the fix is usually a number on the sheet rather than a new contract.

It is oil left in the fibre, not the towel being old. The towel smells fine cold and dry, then smells again once it is warm and damp — which a member notices before you do.

• Gym towelling runs on its own classification — not as the tail end of a bed linen load.
• Oil needs a different temperature from sweat — and softener makes it worse by coating the fibre, which is why we do not use it on gym stock.
• Towels that stop absorbing are usually over-softened, not worn out — that is a wash problem, not a replacement problem.
• Every load is temperature logged — which matters if you are ever asked to show how stock is handled.

Shrinkage is normal and predictable. We plan for it rather than dispute it.

• Expected loss is built into the par count at setup — so the rack does not empty because the maths assumed nothing walked.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — and we would rather flag it than absorb it quietly.
• On hire, fair wear is our cost — not a charge back to you.

It is quoted, not tariffed. Two clubs with the same membership can differ twofold in towel usage depending on the floor.

• We count a real week in Fordwich before quoting — rather than pricing off your last invoice.
• The count includes January — a Fordwich club quoted off an August week runs short in the month that matters.
• No minimum order — size barely moves the per-item price.
• The count and the quote cost nothing — and commit you to nothing.