Commercial Linen In Frilsham Collected To Schedule

Yes — Frilsham sits on the RG18 round, 40.5 miles from our Wembley plant. Alongside them, 1 cafés and 3 pubs and bars are on the same run.

• Shared with Hampstead Norreys, Ashampstead and Stanford Dingley — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, on a fixed day and time that does not drift week to week.
• a 40.5-mile round trip means a problem is a second trip that day rather than a note on next week's sheet.

Four different problems, four different answers. Grease needs heat, wine needs speed, wax needs lifting cold — a supplier running everything on one cycle returns you the average of all three.

• Items are sorted before washing, not after. Sorting after the wash is too late; the grease has already moved.
• Marked items are pulled at the check stage and re-treated before they go back out. Most recover; the ones that do not are replaced from stock rather than returned to you to notice.
• Wax is lifted before wash, because heat drives it into the weave and fixes it there for good.

Yes — and on the same visit. Splitting linen and workwear across two suppliers is how one of them ends up late.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — so nothing needs sorting at the pass during setup.
• Sizes are held in stock, so a new starter on Monday is not waiting until the following week for a jacket that fits.

One contact for all of them. Running several West Berkshire sites through one account is the common case here, not a special arrangement.

• Each site keeps its own par level. A 30-cover bistro and a 200-cover brasserie should not carry the same stock, and averaging them is how one site runs short every weekend.
• Consolidated billing on one invoice, itemised by site — one number for finance, the detail for whoever asks.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The RG18 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Deliveries land before the doors open, which is the difference between laying up calmly and laying up at speed.
• If a run is disrupted — a road closure, a breakdown — a 40.5-mile plant means the fix is hours away rather than days.

Par is set to your busiest service, not your average one. A stock level built around a Tuesday fails on a Saturday, which is the night it matters.

• We count a real week in Frilsham — because the figure that matters is what you actually get through, not what you ordered.
• Reviewed after a full month once there is real data rather than a first guess — at no cost either way.
• Seasonal swing is expected — RG18 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Whichever suits the item. We hire and we wash-only, and the RG18 round does not care which is in the bag.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — the cost of a cloth reaching the end of its life sits with us, not with you.
• Most Frilsham accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No, and no tie-in either. A 24-cover room in Frilsham is a stop on an existing run, not a trip we have to justify.

• Cafés and bars sit alongside restaurants on the same round — the vehicle does not care what is on the sign outside.
• No tie-in and no volume threshold attached to the quote. The price you agree is the price at any volume.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.