Commercial Linen In Headcorn Collected To Schedule

1 restaurants in Headcorn sit inside the area we already collect from, 47.8 miles from our Wembley plant. Alongside them, 4 cafés and 2 pubs and bars are on the same run.

• Shared with Staplehurst, Marden and Lenham — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, on a fixed day and time that does not drift week to week.
• a 47.8-mile round trip means a problem is a second trip that day rather than a note on next week's sheet.

It depends entirely on the mark. Oil, wine and wax behave differently in a wash, and treating them the same is how cloths come back looking tired after a season.

• Items are sorted before washing, not after. Mixing table linen with kitchen cloths is the single fastest way to grey a white.
• Marked items are pulled at the check stage rather than sent back for you to find. Re-treatment first, replacement only if it fails.
• Wax is lifted before wash, not melted through the fabric by a hot cycle, which is what sets it permanently.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, sized and named where you want them named, so they go straight to the changing area rather than onto a pile.
• Cloths are bagged by type — glass, oven, waiter — so the right cloth is where it should be before service starts.
• Sizes are held in stock, so hiring someone does not mean borrowing a jacket two sizes out.

One contact for all of them. Running several Maidstone sites through one account is the common case here, not a special arrangement.

• Each site keeps its own par level. Sites are sized individually, because an average across two very different rooms is wrong for both.
• Consolidated billing that shows the total and the split, so nobody has to reconcile it by hand.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The TN27 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Access around Headcorn is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, so the team lays up with what arrived that morning rather than what was left in the cupboard.
• If a run is disrupted — a road closure, a breakdown — a 47.8-mile plant means the fix is hours away rather than days.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Headcorn — covers midweek, covers at the weekend, and how many cloths a turn actually costs you rather than what the last supplier's sheet said.
• Reviewed after a full month and changed if the first number was wrong. It often is, in both directions.
• Seasonal swing is expected — TN27 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Both, and most Headcorn accounts run both. Hired table linen where volume is high, owned whites where the branding matters.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — the cost of a cloth reaching the end of its life sits with us, not with you.
• Most Headcorn accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No minimum order. Headcorn is already on the round, so a small account costs us a stop rather than a journey — which is exactly why some suppliers quote a minimum here and we do not.

• Cafés and bars sit alongside restaurants and are priced the same way: on usage, not on category.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.