Cafe Linen In Herne Hill On The Morning Round

Yes — Herne Hill sits on the SE24 round, 7 days, 10.9 miles from our Wembley plant.

• Shared with Brixton, West Dulwich and Lambeth — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around North Dulwich, Brixton and Herne Hill — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

No. Kitchen cloths and table linen go on the same SE24 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 91 restaurants around SE24 are on this round too — so the food side is not an afterthought here.

That is the point of putting Herne Hill on the SE24 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Herne Hill.
• Timed around North Dulwich and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Herne Hill in February and Herne Hill in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a morning in Herne Hill with nothing clean.

No minimum, on any line. A single-site independent cafe in Herne Hill is an ordinary account for us.

• Small sites go on the same SE24 round — the journey is already happening; you are a stop on it.
• 66 cafes around SE24 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Herne Hill and a busy July are the same account.

Both, and mixed accounts are normal. Plenty of Herne Hill accounts run half and half.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left Herne Hill, tracked, never swapped into a pool.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Herne Hill cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — we set them ahead rather than react.