Cafe Linen In Hoxton On The Morning Round

Yes — Hoxton sits on the N1 round, 7 days, 8.9 miles from our Wembley plant.

• Shared with Haggerston, De Beauvoir Town and Shoreditch — adding you changes the schedule, not the route.
• The driver knows the streets around Dalston Junction, Old Street and Haggerston — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, which is what 8.9 miles buys you.

No minimum, on any line. Most of what we collect in N1 is exactly that size.

• Small sites go on the same N1 round — the journey is already happening; you are a stop on it.
• 132 cafes around N1 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Hoxton cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — Hoxton in December is not Hoxton in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same N1 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 179 restaurants around N1 are on this round too — we are not learning kitchen work on your account.

That is the point of putting Hoxton on the N1 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Hoxton.
• Timed around Dalston Junction because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — you are never between suppliers.