Restaurant Linen In Hoxton Collected On Round

179 restaurants in Hoxton sit inside the area we already collect from, 8.9 miles from our Wembley plant. Alongside them, 132 cafés and 34 pubs and bars are on the same run.

• Shared with Haggerston, De Beauvoir Town and Shoreditch — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• an 8.9-mile round trip keeps the recovery window short — the plant is close enough to come back.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. Sorting after the wash is too late; the grease has already moved.
• Marked items are pulled at the check stage so the decision about whether a cloth is still good enough is ours, not yours at 6pm.
• Wax is lifted before wash, cold and mechanically — a hot cycle is what makes candle wax permanent.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — because sorting a mixed bag at 5pm is nobody's job.
• Sizes are held in stock, so hiring someone does not mean borrowing a jacket two sizes out.

Yes, and it usually costs less. Sites on the same Hackney rounds share the journey, which is the whole reason a group rate exists.

• Each site keeps its own par level. The busy site gets the depth it needs without the quiet one paying for stock it never uses.
• Consolidated billing with a per-site breakdown, so a head office sees one number and each kitchen still sees its own.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The N1 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Access around Dalston Junction is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, so the team lays up with what arrived that morning rather than what was left in the cupboard.
• If a run is disrupted — a road closure, a breakdown — the plant is 8.9 miles away, so the recovery is a second trip that day, not a note on next week's schedule.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Hoxton — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month once there is real data rather than a first guess — at no cost either way.
• Seasonal swing is expected — N1 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the N1 round collects both the same way and on the same docket.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — the cost of a cloth reaching the end of its life sits with us, not with you.
• Most Hoxton accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

Nothing is too small if you are on the round. Hoxton already is, so the question is what you use, not how much.

• Cafés and bars sit alongside restaurants on the same run, and a 24-cover room is priced on what it actually uses.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.