Kitchen Linen In Ladywell On The Kitchen Round

Yes — Ladywell sits on the SE13 round, 7 days, 13.4 miles from our Wembley plant.

• Shared with Crofton Park, Brockley and Lewisham — the same vehicle covers them, so a brigade here can be added without moving anyone else.
• The driver knows the service entrances around Catford, Lewisham DLR and St Johns — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, which is what 13.4 miles buys you.
• 178 kitchens around SE13 are already on this round — so the vehicle is sized for kitchen work rather than adapted to it.

We size the brigade before quoting, not after the first complaint.

• Every section is sized at setup — including the sections that get through two a shift.
• A new commis goes on the account the same week — a phone call to your account manager, not a reorder.
• Garments are named — the rail is ready and nobody is hunting for their size.
• Par counts are re-set after the first month — once we have seen a real Ladywell month rather than a first guess.

Outside both, because prep is the window most suppliers hit.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Catford and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.
• A relief driver inherits the window with the route — so cover weeks do not become the weeks it goes wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Ladywell in August and Ladywell in January are different kitchens, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — most problems are a wrong par count or a wrong delivery window, and both are fixable without changing supplier.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and sizing are ours; you never place an order.
• Wash-only — garment for garment, never substituted.
• Plenty of kitchens do both — the embroidery matters on the jacket, rarely on the oven cloth.
• You can move a line between the two later — kitchens often start on hire and move their jackets across once the branding is settled.

Always. Kitchen work never follows table linen through the machine.

• Grease, protein and scorch need their own wash — one cycle cannot serve all three, which is why a general programme leaves all three behind.
• Whites never run through the cycle the table linen was on — which is the usual reason jackets go grey.
• Colour-coded cloths stay in their own classification — from collection to the rail, so the coding still means something when it comes back.
• Every load is temperature logged — and the log is against your account, not a general plant figure.

There is no honest price list for kitchen work. The number depends on sections and turnover, not on floor area.

• We count a real week in Ladywell before quoting — including the summer weeks, which is where most estimates fall over.
• No minimum order — a two-section Ladywell kitchen is priced per item, same as a brigade of thirty.
• The count includes your busy season — a Ladywell kitchen quoted off a quiet month runs short in the one that matters.
• The count and the quote cost nothing — there is no cost to finding out what it would look like.

Yes, and they are not an afterthought on a restaurant round.

• 23 school kitchens around SE13 are already on the round — the classification and the paperwork already suit that kind of site.
• 6 care home kitchens nearby — sites that need an audit trail get colour-coded cloths and named whites as standard.
• Colour-coded cloths and named whites — so the coding still means something when the cloths come back.
• Contract caterers running several sites — are handled as one account across Lewisham, not as separate customers.