Towel Service In Lee On The Leisure Round

Yes — Lee sits on the SE12 round, 7 days, 14.8 miles from our Wembley plant.

• Shared with Hither Green, Kidbrooke and Blackheath — one van, one run, which is what keeps a single studio sensible to price.
• The driver knows the streets around Kidbrooke, Blackheath and Hither Green — the same crew runs it weekly, so nobody is looking for your service entrance.
• A missed window here is picked up on the next round rather than the next week, because of that distance.
• 17 clubs and spas around SE12 are already on this round — which is why the timings suit an evening peak rather than a hotel check-out.

No long-term tie-in and no exit fee. We would rather keep you on the service than on the paperwork.

• Terms flex with seasonal demand — rather than holding you to a January volume through a quiet August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — we would rather correct the account than lose it.

It is oil left in the fibre, not the towel being old. A towel can pass inspection dry and fail it in use, because oil only announces itself once the towel warms up.

• Gym towelling runs on its own classification — Lee towels are classified for the soil they actually carry.
• Oil needs a different temperature from sweat — softener is the usual culprit: it smells pleasant and stops the towel drying anything.
• Towels that stop absorbing are usually over-softened, not worn out — which means you are replacing stock that had life left in it.
• Every load is temperature logged — which matters if you are ever asked to show how stock is handled.

Every Lee club loses towels, and an account that pretends otherwise turns into a monthly argument about counts.

• Expected loss is built into the par count at setup — rather than discovered in month three.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — and we would rather flag it than absorb it quietly.
• On hire, fair wear is our cost — not a charge back to you.

Priced on your peak and your member numbers, not off a rate card. Two clubs with the same membership can differ twofold in towel usage depending on the floor.

• We count a real week in Lee before quoting — the invoice records what you were sold, not what you used.
• The count includes January — peak months are the ones the par count has to survive.
• No minimum order — a small Lee studio pays the same per towel as a club ten times the size.
• The count and the quote cost nothing — and commit you to nothing.

By counting against your peak rather than your daily average. Towel demand does not spread evenly across opening hours — it stacks, and an average hides exactly that.

• We count on site at the time it matters — an hour on the Lee floor at peak tells us more than a year of delivery notes.
• A Monday evening and a Sunday morning are different businesses — and a single number that averages them fails on the busier one.
• January is planned in — new-year membership is the most predictable spike in the trade and should never be handled as an emergency.
• If you run short twice, the count is wrong — and correcting it is our job, not a favour.

Both, and mixed accounts are normal. Plenty of Lee clubs run half and half.

• Hire — the rack is maintained for you, including the towels that fail first.
• Wash-only — item for item, never substituted.
• Most clubs split it — hired gym towels where nobody reads a label, own-branded robes in the spa where the branding is the point.
• You can move a line between the two later — clubs often start on hire and move the spa side across once branding is settled.

Yes — a gym floor and a spa want opposite things from a towel. The gym side is judged on whether the rack is full; the spa side on how the robe feels.

• Robes are laundered to keep their handle — softness is the point on a robe, and it is achieved by the wash rather than by softener.
• Bath mats run on a heavier classification — than towelling, and mixing the two shortens the life of both.
• One collection, one invoice — no second supplier for the spa side.
• Hotel spas are a normal account — with one account manager across both.