Cafe Linen In Lee On The Morning Round

Yes — Lee sits on the SE12 round, 7 days, 14.8 miles from our Wembley plant.

• Shared with Hither Green, Kidbrooke and Blackheath — adding you changes the schedule, not the route.
• The driver knows the streets around Kidbrooke, Blackheath and Hither Green — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because Lee is only 14.8 miles out.

No. Kitchen cloths and table linen go on the same SE12 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 26 restaurants around SE12 are on this round too — the kitchen classification already runs on it weekly.

Before you open, because that is how the SE12 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Kidbrooke and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Lee in February and Lee in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A single-site independent cafe in Lee is an ordinary account for us.

• Small sites go on the same SE12 round — the journey is already happening; you are a stop on it.
• 32 cafes around SE12 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — a quiet January in Lee and a busy July are the same account.

Both, and mixed accounts are normal. Plenty of Lee accounts run half and half.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Lee cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — we set them ahead rather than react.