Cafe Linen In New Cross On The Morning Round

Yes — New Cross sits on the SE14 round, 7 days, 12.1 miles from our Wembley plant.

• Shared with Deptford, Evelyn and Brockley — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Queens Road Peckham, Deptford and New Cross Gate — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, which is what 12.1 miles buys you.

No. Kitchen cloths and table linen go on the same SE14 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 66 restaurants around SE14 are on this round too — we are not learning kitchen work on your account.

That is the point of putting New Cross on the SE14 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach New Cross.
• Timed around Queens Road Peckham because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — New Cross in February and New Cross in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same SE14 round — so you are not paying for a dedicated trip into New Cross.
• 66 cafes around SE14 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — the same garments that left New Cross, tracked, never swapped into a pool.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most New Cross cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — we set them ahead rather than react.