Cafe Linen In Blackheath On The Morning Round

Yes — Blackheath sits on the SE3 round, 7 days, 14.1 miles from our Wembley plant.

• Shared with Kidbrooke, Lee and Greenwich — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Lewisham DLR, Blackheath and Lewisham — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, because Blackheath is only 14.1 miles out.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Blackheath in February and Blackheath in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A single-site independent cafe in Blackheath is an ordinary account for us.

• Small sites go on the same SE3 round — which is why size barely moves the per-item price.
• 41 cafes around SE3 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Blackheath cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same SE3 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 39 restaurants around SE3 are on this round too — we are not learning kitchen work on your account.

Before you open, because that is how the SE3 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Blackheath.
• Timed around Lewisham DLR and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.