Commercial Linen In Lyne On The Morning Round

Yes — Lyne sits on the KT16 round, 7 days, 17.0 miles from our Wembley plant.

• Shared with Ottershaw, Longcross and Chertsey — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• A missed window here is picked up on the next round rather than the next week, which is what 17.0 miles buys you.

No. Kitchen cloths and table linen go on the same KT16 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 1 restaurants around KT16 are on this round too — so the food side is not an afterthought here.

Yes — the KT16 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Lyne in February and Lyne in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Lyne with nothing clean.

No minimum, on any line. A single-site independent cafe in Lyne is an ordinary account for us.

• Small sites go on the same KT16 round — so you are not paying for a dedicated trip into Lyne.
• 2 cafes around KT16 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Lyne cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.