Commercial Linen In Marden Collected To Schedule

Yes — Marden sits on the TN12 round, 42.6 miles from our Wembley plant.

• Shared with Staplehurst, Coxheath and Paddock Wood — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Marden — which sounds trivial until a supplier who does not misses a morning.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

At our own plant in Wembley, 42.6 miles from Marden. Nothing is subcontracted to a third site.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — we own the plant, so a complaint has one address rather than two.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — there is no rule that says it has to be one or the other.
• Stock ageing is our cost, not yours — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in Tonbridge and Malling, 6.2 miles away, on the same run.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• You do not have to be out of contract — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• A missed slot is not a lost week — Collections here run to scheduled days, agreed when the account opens.

Yes — most of our multi-site work is in Maidstone, and it is where the savings actually are.

• One account manager across every Maidstone site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• Finance sees one number, each site sees its own — which is what stops one busy property quietly subsidising a quiet one.

No minimum. The van is in TN12 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• No exit fee either — the arrangement holds because it works, not because it is signed.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Marden and the traffic that comes with it.
• Nine times in ten, a missed first collection is an access problem — not the laundry, not the van, the door.
• The mileage is not billed back to you — a shared run is what makes 42.6 miles affordable for a property of any size.
• Holiday cover does not reset the arrangement — access details live on the round sheet, so a stand-in is not knocking on the front door.