Commercial Linen In Goudhurst Collected To Schedule

Yes — Goudhurst sits on the TN17 round, 44.6 miles from our Wembley plant.

• Shared with Lamberhurst, Marden and Hawkhurst — one van, one run, which is what keeps the cost of a small account sensible.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

At our own plant in Wembley, 44.6 miles from Goudhurst. Nothing is subcontracted to a third site.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — a certificate covering a site you do not control is a certificate covering nothing.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — hire the towelling, wash-only the bedding.
• Stock ageing is our cost, not yours — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 12 in Tunbridge Wells, 8.6 miles away, on the same run.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and you keep the numbers whether or not you use us.
• Your notice period is our problem, not yours — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — Collections here run to scheduled days, agreed when the account opens.

Yes — most of our multi-site work is in Tunbridge Wells, and it is where the savings actually are.

• One account manager across every Tunbridge Wells site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.

No minimum. The van is in TN17 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — collections pause and restart without closing the account.
• No exit fee either — the arrangement holds because it works, not because it is signed.

Settled at the audit, written onto the TN17 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• This is where new suppliers come unstuck — not the laundry, not the van, the door.
• No delivery surcharge for the distance — the round already passes, so an extra stop costs us minutes rather than miles.
• Holiday cover does not reset the arrangement — access details live on the round sheet, so a stand-in is not knocking on the front door.