Commercial Linen In Goudhurst Collected To Schedule

Yes — Goudhurst sits on the TN17 round, 7 days, 44.6 miles from our Wembley plant.

• Shared with Lamberhurst, Marden and Hawkhurst — adding you changes the schedule, not the route.
• Collections here run to scheduled days, agreed when the account opens, which is what 44.6 miles buys you.

Both, and mixed accounts are normal. Plenty of Goudhurst accounts run half and half.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Goudhurst cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same TN17 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• If the kitchen is the bigger half — our restaurant laundry page covers how we price on covers.

Yes — the TN17 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Goudhurst with nothing clean.

No minimum, on any line. Most of what we collect in TN17 is exactly that size.

• Small sites go on the same TN17 round — the journey is already happening; you are a stop on it.
• A dozen aprons and a bundle of tea towels is a real account — not something we surcharge.
• Volume changes are expected — we adjust rather than hold you to a winter figure.